Privacy Policy
Our Privacy Policy
When you share information with us, for example by creating an Account, we can make those services even better – to show you more relevant search results and ads, to help you connect with people, or to make sharing with others quicker and easier. As you use our services, we want you to be clear about how we’re using information and the ways in which you can protect your privacy.
Our Privacy Policy explains: What information we collect and why we collect it. How we use that information. The choices we offer, including how to access and update information. We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags, and browsers, then read about these key terms first. Your privacy matters to WeCoOwn, so if you have any questions, contact us.
All processing of personal data within WeCoOwn is in accordance with applicable data protection legislation in correspondence with General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Lei Geral de Proteção de Dados Pessoais (LGPD).
INFORMATION WE COLLECT
There are three general categories of information we collect.
Information You Give to Us.
We ask for and collect the following personal information about you when you use the WeCoOwn Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
- ● Account Information: When you sign up for a WeCoOwn Account, we require certain information such as your first name, last name, email address, and phone number.
- ● Profile and Listing Information: To use certain features of the WeCoOwn Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, nationality, and a profile picture.
- ● Identity Verification Information: To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government-issued ID, passport, national ID card, or driving license, as permitted by applicable laws).
- ● Communications with WeCoOwn and other Members: When you communicate with WeCoOwn or use the WeCoOwn Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.
Information you choose to give us.
You may choose to provide us with additional personal information in order to obtain a better user experience when using WeCoOwn Platform. This additional information will be processed based on our legitimate interest or when applicable, your consent.
- ● Additional Profile Information: You may choose to provide additional information as part of your WeCoOwn Profile (such as gender, preferred language(s), city, and a personal description).
- ● Address Book Contact Information: You may choose to import your address book contacts or enter your contacts’ information manually.
- ● Other Information: You may otherwise choose to provide us information when you fill in a form, update or add information to your WeCoOwn Account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team, share your experience with us, or use other features of the WeCoOwn Platform.
Information We Automatically Collect from Your Use of the WeCoOwn Platform and Payment Services.
When you use the WeCoOwn Platform and the Payment Services, we automatically collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the WeCoOwn Platform and Payment Services.
- ● Geo-location Information: We may collect information about your precise or approximate location.
- ● Usage Information: We collect information about your interactions with the WeCoOwn Platform.
- ● Log Data and Device Information: We automatically collect log data and device information when you access and use the WeCoOwn Platform.
- ● Cookies and Similar Technologies: We use cookies and other similar technologies when you use our platform.
Information We Collect from Third Parties.
WeCoOwn may collect information, including personal information, that others provide about you when they use the WeCoOwn Platform.
- ● Third-Party Services: If you link, connect, or log in to your WeCoOwn Account with a third-party service, that service may send us information.
- ● Your References: If someone has written a reference for you, it will be published on your WeCoOwn public profile page with your consent.
- ● Background Information: We may obtain reports from public records of criminal convictions or sex offender registrations.
HOW WE USE INFORMATION WE COLLECT
We may use, store, and process personal information to provide and improve the WeCoOwn Platform, maintain a trusted environment, and improve our advertising and marketing.
Provide, Improve, and Develop the WeCoOwn Platform.
We may use the personal information to:
- ● enable you to access and use the WeCoOwn Platform,
- ● communicate with other Members,
- ● operate and improve the WeCoOwn Platform and experience,
- ● provide customer service, and send you service notifications.
YOUR RIGHTS
Consistent with applicable law, you may exercise any of the rights described in this section before your applicable WeCoOwn Data Controller.
Managing Your Information.
You may access and update some of your information through your Account settings.
Rectification of Inaccurate or Incomplete Information.
You have the right to ask us to correct inaccurate or incomplete personal information about you.
Data Access and Portability.
You may request certain copies of your personal information held by us.
Data Retention and Erasure.
We generally retain your personal information for as long as necessary for the performance of the contract between you and us and to comply with our legal obligations.
HOW WE SAFEGUARD PERSONAL INFORMATION
We use administrative, technical, and physical safeguards to protect the security and confidentiality of personally identifiable information that we receive. We strive to maintain a high standard of security and privacy. However, no information can be guaranteed to be completely secure.